Hello, this is JR calling from xxxx Bank. Are you Mr. XX of XXX company?
Yes, speaking.
We're now conducting a survey to improve our service. Can I have 2 minutes of your time please?
Say la!
According to our record, your company has opened a current account with us in March 2007, is there any particular reason you opened that account?
Open account need reason one meh? I just open because I need one account lor...
Oh, very well, very well... Erm, is there a reason why you don't use your current account service frequently?
Which account are you talking about huh? I got 3 account with xxxx Bank le...
Hmm, I'm refering to the account registered under your company, Company XXX.
Yala, I got 3 account la, which one you talking about?
Well, I'm not quite sure about that...
You not sure about which account you call me for what? You don't know which account how I answer you?!
I'm very sorry, but because this information is given by my superior, that's why I'm not quite sure about that...
How can you like that? You don't know then why you call me?!#$%^&*($%^&*#$%^&....
今天很幸运被上头选中帮忙打电话给那些不常用我们公司服务的中小型企业account holder作市场调查。拨了差不多15通电话给顾客,我把我会的4种语言都用上了,只差印度话还没有说而已。
除此要用不同语言跟顾客沟通让我很头痛,竟然还让我碰到上面那位态度极度不耐烦地uncle。我难得讲电话那么客气,那么斯文,你这个家伙,讲话用吼的就算了,还骂我,真的是OOXX,香蕉你个芭樂!!
鸡蛋糕,我也只不过是跟上头的order在打电话,你讲话要酱绝吗?! 我真的是无辜到~~公司里记录的顾客资料是这样写的,我照着问也被鸟....
Uncle,你很不幸鸟到一位大小事都可以拿来吵的blogger,所以现在礼尚往来,轮到我鸟你!